Known Bugs


Home Hex Edit Home Page

Features Complete Feature List

Button Testimonials

Screen Shots Screen Shots

Downloads Downloads

Discussion Forums

FAQ FAQ

Bugs Known Bugs

 about  help  privacy  donate  

This page lists some of HexEdit's bugs - also see the Bugs forum.  Following the list of bugs below is a Bug Report Form.

Unlike some vendors we do not try to hide the fact that our software has bugs.  (Of course we do everything we can top prevent them.)  This list is provided to assist users when they believe they have found a bug, so that they can confirm that it is a known defect and to find a workaround.

Note however that bugs that are reported by a single user but are unverified may or may not be listed depending on my judgement of the likelihood that they are caused by HexEdit.  If a problem is not reproducible it may be caused by another agent such as the operating system, third party drivers or other software, or even hardware (eg. a failing hard disk or memory).

Some bugs are beyond our control being due to either MSWindows, MFC or 3rd party libraries that we use.  These bugs will remain until they are corrected by the vendor in question.  In particular, there are problems with printing files that have more than 32,000 pages, but a workaround is to use the "print selection" option.  Also in a dual monitor system, right clicking to bring up a context menu in an area of the screen that has negative coordinates can crash HexEdit -- to avoid this always have your primary monitor to the left or above any secondary monitors (this avoids problems with many other programs too).

HexEdit has been found to be very stable; the bugs below are mostly very minor.  There have been a few bugs that caused HexEdit to crash under rare circumstances but since version 1.0 there have never been any bugs reported that corrupted file data.  This contrasts with virtually all other popular hex editor's which have had some very nasty problems at various times.

 

                         

The list below describes all known bugs in all released versions of Hex Edit.  If possible a workaround is given so that you can continue using the software until the bug is fixed.

--------- Known bugs in Hexedit 4.0 ---------

  1. None.

--------- Known bugs in Hexedit 3.6 ---------

  1. The Enter key does not work in the Find dialog.  The Enter key should begin the find (or replace) operation.  The workaround is to click the Find (or Replace) button.  This is fixed in 4.0.
  2. When dragging the scroll handle in the vertical scroll bar if you drag too far to the left or right (ie, horizontally instead of vertically) then the display is moved to the start of file.  The workaround is to avoid moving the mouse horizontally too much.  This is fixed in 4.0.

--------- Known bugs in Hexedit 3.5 ---------

  1. Save All command prompted you to save each unsaved file which sort of defeated the purpose.  Fixed in 3.6.
  2. Taking the address of an undefined field in a template returned zero (0) instead of generating an error.  Fixed in 3.6.
  3. On some systems HexEdit can take more than a minute to startup.  This can be addressed by removing the "Font Tool" from the Format Toolbar.  Addressed in 3.6.   Fixed in 4.0.
  4. The status bar message area is too wide on systems with a wide monitor when HexEdit is made narrow.  Fixed in 3.6.
  5. When "personalised menus" are on some of the sub-menus show no items until all the items appear after 2 seconds.  3.6 has "default" items in all sub-menus.

--------- Known bugs in Hexedit 3.4 ---------

  1. HexEdit 3.4 can fail to start up with an access violation error.  The workaround is to download Backgrnd.BMP and replace the copy in the directory where HexEdit is installed (typically C:\Program Files\HexEdit).  Also replace any local user copies (eg C:\Documents and Settings\<UserName>\Application Data\ECSoftware\HexEdit or C:\Users\<UserName>\AppData\Roaming\ECSoftware\HexEdit).  Or you can use any .BMP file as long as it has 24-bit color.

    Technical discussion.  HexEdit uses Backgrnd.BMP to display a background image for the main HexEdit window.  The the top left pixel of the image is used to fill the rest of the window not covered by the image.  However, it is assumed that the Backgrnd.BMP file uses 24-bit color (ie each pixel has 3 bytes for red, green and blue).  The Backgrnd.BMP file distributed with HexEdit uses 8-bit (paletted) color and this means that the top-left pixel is not read correctly and the background color does not get initialized and could contain an invalid value.

--------- Known bugs in Hexedit 3.3 ---------

  1. When displaying a template with design mode turned off, you can still change the template using drag-and-drop.  For example, you can drag a DATA field into a STRUCT.  You should only be allowed to change a template when design mode is on.  This is fixed HexEdit 3.4.

--------- Known bugs in Hexedit 3.2 ---------

  1. Some minor bugs were reported (see HexEdit Feedback Bugs Various 3.2 bugs  in the forums).  These have been fixed in 3.3.

--------- Known bugs in Hexedit 3.1 ---------

  1. Under Windows 9X the installer does not create shortcuts (on Desktop, Start Menu etc) as requested.  The workaround is to create these manually by opening the folder where HexEdit is installed in Windows Explorer and right-dragging HexEdit.exe to the Desktop, Start Menu etc and selecting "Create Shortcut Here" from the popup menu.
  2. If regional settings are changed to turn off "thousands separations" in the Control Panel then HexEdit will crash with a divide by zero error.  (This is very unlikely as the setting is never used by default and it is unlikely to be set intentionally.)  HexEdit uses this option to display decimal numbers nicely and suited to the current locale, for example in the decimal jump tool and the Calculator.
    The workaround is to turn on thousands separation for decimal numbers: Open the "Regional and Language Options" applet in the Control Panel and select the "Customize" button on the "Regional Options" page, then on the Number page within the "Customize Regional Options" dialog about half way down find the "Digit Grouping" drop-down list.  Choose any option (eg "123,456,789") apart from the top one ("123456789").

--------- Known bugs in Hexedit 3.0 ---------

  1. Invalid enum syntax (used in integer fields in templates) will cause HexEdit to crash.  An example is forgetting the closing brace '}'.  The workaround is to ensure you use valid syntax.  Also remember to save your template regularly.  Fixed on 3.1.
  2. Modifying the contents of a string in data column of the tree pane for a string field with unspecified length and terminated by a character other than a nul byte causes the string to be incorrectly terminated with a nul byte if the length of the string is changed.  Fixed in 3.1.
  3. Some uses of the calculator are not correctly played back in keystroke macros.  Specifically any calculation involving more than one binary operation (eg "1 + 2 + 3 =") will give the wrong answer when played back.  Note that the calculator works correctly when not used in keystroke macros and even during recording of macros.  Fixed in 3.1.
  4. Seeding of macros is not recorded in macros.  This was an oversight that is fixed in 3.1.
  5. The display of Unicode strings in templates does not work.

--------- Known bugs in Hexedit 2.6 ---------

  1. In the Create New File dialog (File/New) entering a file size in the hex field has no effect (even though the decimal field is updated with the corresponding decimal value).  The last value entered in the decimal field or using the spin controls is used.  The workaround is after entering the hex value click each spin control once then the entered hex value will be used.  This is fixed in the version 3.0 (including the currently available beta 2).
  2. Search occurrences (displayed with a green background in default colour scheme) that span a printed page are not shown at the top of the second page.  The part of the occurrence on the first page is printed correctly.  (Note: highlights etc are printed with the correct background even when they span a page.)  This was found in our final test testing of version 3.0 and occurs in 2.6 and beta 3.0 versions, but will be fixed in the final 3.0. version.
  3. You can't save a selection to file (Edit/Write Selection and Edit/Append Selection) if the length of the selection is greater than 2^32 (4 GBytes).   The workaround is to save in smaller chunks.  This was found in our final test testing of version 3.0 and occurs in 2.6 and earlier versions, but will be fixed in the 3.0 due for release very soon.
  4. When both areas (hex and character) are displayed and the cursor is in the hex area then right-clicking in the character area (to display the Character Area context menu) moves the current cursor position to the wrong place (start of next row).  [The current cursor position is moved when you right-click so that context menu items that depend on the current position work on the place you clicked, as would be expected.  Note that by default there are no character area context menu items that depend on the current position but since the menu is customisable you could add one.]
    This was discovered in final testing for 3.0 but exists in 2.6 and probably all versions back to when customisable context menus were added in 2.1.  The workaround is to click (left-click) in the character area before right-clicking on the desired byte.  It is fixed in version 3.0.
  5. Yet another bug we found in testing 3.0 that exists in 2.6 (and probably earlier versions).  The problem is that the Escape key does not always abort searches/macros under Windows XP.  Something appears to be intercepting just the Escape key.  The workaround is to change focus to another program then back again and the Escape key will now magically work.  We haven't been able to track down what is causing this - in version 3.0 we will probably just let any key abort searches/macros (since you are then prompted if you really want to abort anyway).
  6. A bug reported some time ago (thanks Dave) that has only just been fixed is that recording of more than one operation in the calculator is not recorded properly in keystroke macros.  (The calculator works fine but playback of recorded macros is wrong.)  Eg "@Cursor, *, 2, +, 100, ="  is played back like "@Cursor,  +, 100, =".  The workaround is to record the "=" button after every binary operation in the calculator as in "@Cursor, *, 2, =, +, 100, =".  This is fixed in 3.0.

--------- Known bugs in Hexedit 2.5 ---------

  1. The precedence of unary operators (-, ~ and !) in expressions is wrong (lower even than comma operator).  This affects use of expressions in jump tools and designers of templates.  The workaround is to place brackets around expressions involving these operators.  For example, "-1-x" is treated as "-(1-x)" and should instead be written as "(-1)-x".  Not only does this affect the unary-minus operator but also the bitwise-not (~), the boolean-not (!) and unary-plus (not often used).  This if fixed in 2.6.
  2. If you try to save a file with a different name but the new name is the name of an existing file you are prompted to overwrite the existing file.  If the existing file is opened in exclusive mode in another program HexEdit becomes confused and may display parts of both files.  The workaround is to not attempt to save to a file that is open elsewhere.
  3. Replace All where the replacement text is of a different length to the find text does not work properly when replacing forwards.  If the replace text is longer, some replacements near the end of the file may be missed.  If the replace text is shorter HexEdit may hang.  This will be fixed in version 2.6 but the workaround is to replace each occurrence one at a time or use backwards replacement.
  4. Using BookmarkAll (Find dialog) in a macro means that all the bookmarks set when the macro was recorded are re-set every time the macro is replayed.  (New bookmarks are also created for found occurrences of the search text during replay).  These extra spurious bookmarks overwrite the previous ones of the same name (if still present) and set them all to the current cursor position when the macro is run.  This will be fixed in the next release.
  5. Creating an unnamed bookmark (Ctrl+F2 in default keymap) in a macro results in a bookmark of the same "unnamed" name being created when the macro is replayed.  If the bookmark with that name still exists from when the macro was created or last run, it is overwritten.  In HexEdit 2.6 this will be changed to create a distinct unnamed bookmark every time the macro is run.
  6. Under Windows 95 when you start HexEdit 2.5 you will see a message like "missing export KERNEL32.DLL:GetFileAttributeExA".  If using Windows 95 you will have to run HexEdit 2.2 or 2.6.
  7. When you jump to a bookmark the "accessed" time for the bookmark does not change in the Bookmarks dialog until the next time you run HexEdit.  Fixed in 2.6.

--------- Known bugs in Hexedit 2.2 ---------

  1. Selecting context-sensitive help and then clicking on the background displays "Page not found" in the HTML help.  Fixed in 2.5 which brings up the help "Display" topic in the overview section.
  2. The "undo changes" command undoes multiple file changes rather than just one if they are consecutive.  Ie if the last 2 or more operations changed the file without intervening window changes (eg. cursor movements) then "undo changes" will undo all these changes rather than just the last one.  This is fixed in 2.5 so that (a) if the last operation did not change the file then all operations up to but not including the last file change operation are undone else if (b) the last operation was a file change operation then only that (last) operation is undone.
  3. Some users undo NT4 and Windows 98 were missing a Microsoft DLL called HHACTIVEX.DLL which is used by HTML Help to display browse sequences.  In some cases this triggered IE (which Windows uses for HTML Help files) to try to connect to a Microsoft web site to download this file, which in turn caused problems such as an attempt to connect to the Internet by modem or firewall errors.  This file is now distributed with version 2.5.

--------- Known bugs in Hexedit 2.1 ---------

  1. The default font size (for both the ANSI and OEM default font) is lost when you close HexEdit.  That is if you go into the Defaults page of the Options dialog click the "Font" button and change the default font size to a value other than 12 when you run HexEdit again the default font size is set back to 12.  This was fixed in version 2.0 but has resurfaced.  Thanks to Jamie Kowinsky for reporting this bug.  The workaround is to change the registry setting at HKCU\Software\ECSoftware\HexEdit\Options\OpenFont (and OpenOEMFont) manually.  This problem has been avoided in version 2.2 due to changes in the storing of these settings.
  2. If selecting backwards (eg. clicking on a byte and dragging the mouse towards the start of file) and the shadow cursor is enabled then the previous cursor byte still appears to be selected in the other (hex/character area).  This artefact disappears when that part of the screen is redrawn, for example, if you press Ctrl+L.  This bug has been fixed in version 2.2.
  3. If the starting offset in the display (set with Alt-Enter or using the Offset control in the Window Options page) is not zero then the first line on the printed page (and in print preview) is missing and the start address is wrong.  To avoid this only print when using an offset of zero.  This bug has not been fixed in version 2.2.
  4. In 64-bit mode the calculator would sometimes erroneously signal an overflow when multiplying 2 numbers.  (Somehow the abs() macro disappeared from Visual C++ and passing a 64 bit int to the "int abs(int)" function did not generate a warning.)  This is fixed in 2.2.

--------- Known bugs in Hexedit 2.0 ---------

  1. The status bar text flickers when the mouse is moved.  This is fixed in version 2.1.
  2. Search occurrences (ie. those areas highlighted in green after a background search is performed) are not printed or sometimes printed at the wrong location.  This only affects printing, the on-screen display is correct (except for bug 4 below).  This is fixed in version 2.1.
  3. The wrong context menus are displayed if the window is scrolled horizontally.  For example, if the window is scrolled so that the addresses (on the left side) are no longer visible, then right-clicking on the left side of the window (ie, in the hex area rather than the address area) still displays the Address context menu rather than the Hex Area context menu.  This is fixed in version 2.1
  4. The display is incorrect if a background search had found an occurrence near the end of file and the file is subsequently shortened so that the occurrence is removed.  The removed bytes are not shown but the same area is drawn with a green background as if the occurrence were still present.  This is fixed in version 2.1.
  5. When a search, compare or keystroke macro is taking a long time, you are supposed to be able to abort it by pressing Escape.  This does not always work but is fixed in version 2.1.
  6. Also during searches and comparisons the hex and decimal address tools on the toolbar are supposed to be updated with the current address being searched or compared.  This stopped working in version 2.0 with the addition of the new toolbars.   It is fixed in 2.1, and works with all hex/decimal address tools on any visible toolbars (ie, the Edit Bar or any customized toolbars).

--------- Known bugs in Hexedit 1.2 ---------

  1. Some people have reported getting the message "HexEdit has not been installed on this machine" when they fire up HexEdit.  This is not a bug but just HexEdit detecting the problem that it was not installed properly or the installation has become corrupted or inconsistent.  The solution to this is given on the FAQ page.
  2. The default font size is lost when you close HexEdit.  That is if you go into the Defaults page of the Options dialog click the "Font" button and change the default font size to a value other than 12 when you run HexEdit again the default font size is set back to 12.  [Thanks to Richard Webb for spotting this one.]  This is fixed in version 2.0.
  3. Sometimes the little popup window that shows the selection length is not displayed when you press the Shift key.  This occurs when the first selection made in a file is not made with the keyboard or mouse (eg. by doing a search).  Once a selection is done with the keyboard or mouse this problem disappears.  This is fixed in version 2.0.
  4. When using 32 bit colours (True Color") the selection in windows that do not have focus is not drawn in a lighter grey, but drawn as if the window had focus.  This does not occur in 24 bit and other modes.  This occurs in version 1.2 and all earlier versions and is fixed in version 2.0.
  5. Multiplying by zero in the calculator can cause HexEdit to crash with a divide by zero error.  This is fixed in version 2.0.
  6. Some overflow conditions in the calculator cause HexEdit to crash.  This is fixed in version 2.0.
  7. Pasting in overtype mode when the number of bytes to be pasted was more than would fit before the end of file caused the display to become confused. In version 2.0 this is prevented (and the problem avoided) since in overtype mode the file length should not change.

--------- Known bugs in Hexedit 1.1 ---------

  1. Unicode characters are converted to ANSI before being displayed in the Unicode field of the "Character Properties" page (Windows 2000 and NT).  This means that some characters that do not convert to an ASCII/ANSI character are displayed as a question mark (?).  Others are converted to a similar character, eg., the character may lose any accents. If you need to view such a Unicode character you can use the standard Windows Character Map tool (under Programs/Accessories/System Tools/Character Map on the Start Menu) rather than HexEdit 1.1.  This is fixed in version 1.2.

--------- Known bugs in Hexedit 1.0 ---------

  1. The two options for overtype/insert mode and read-only/read-write in the the "Window Default" page of the Options dialog are inverted.  That is if you select overtype mode and you open a file then it will be opened in insert mode.  Note that this does not apply to recently opened files -- the current mode is saved and restored when they are reopened.  The workaround is to just invert your thinking.   This is fixed in version 1.1.
  2. The Delete key is not recorded in keystroke macros.  A workaround is to use Ctrl+X (cut).  This is fixed in version 1.1.
  3. You cannot select a range of bytes starting from the end of a line and going backwards (ie. dragging left and/or upwards).  A workaround is to start your selection before the start of the next line which selects from the end of the line above, or to start the selection from the top and drag forwards. [Thanks to Roland McIntosh for pointing this one out.].  This is fixed in version 1.1.
  4. If you elect to use the registry to store HexEdit options these are not deleted when you uninstall.  These entries can cause HexEdit to become unuseable if they become corrupted somehow.  To prevent use of the registry create an empty file called HEXEDIT.INI in yours windows directory.  To delete the registry entries delete everything (using regedit.exe) under HKEY_CURRENT_USER\Software\ECSoftware\HexEdit.   If more than one person has used HexEdit on the machine then you need to do this for each of them.  This is fixed in version 1.1
  5. Sometimes HexEdit windows can be "lost" in a multiple monitor environment when you restart HexEdit.  When you start it, HexEdit tries to reposition your windows (eg. the Properties Dialog) where they were when you last used it.  If, in the meantime, you have changed your screen area (by say changing your display resolution) then HexEdit makes sure the windows are visible by placing them within the visible screen area.   But if you have 2 or more monitors the rectangular "virtual" monitor may not be necessarilly covered by all the physical monitors.  If you change the resoution or relative position of your monitors and are very unlucky your window may be in a part of the virtual display that is not visible on any monitor.  (See the FAQ for more info.)  A workaround is to restore your monitor resolutions and positions then move all your windows to the primary monitor. An alternative is to temporarilly disable all but the primary monitor, run HexEdit (all the windows should now be visible on the primary monitor), exit HexEdit (making sure that "save settings on exit" is on) and re-enable your secondary etc monitor(s).   This is fixed in version 1.1.
  6. If you change the number of columns in a macro using the Options dialog's Window Display page the cursor is not moved to the correct insertion point.  It is moved to the correct place by any following cursor movement key.  This is fixed in version 1.1.
  7. If you select multiple files in the "File Open" dialog and the directory is a root directory (eg. "A:\") then you will get an erroneous error message such as "A:\\FILENAME is an invalid filename". The workaround is to only open one file at a time or specify the files on the command line.   [Thanks to Kevin Bollhorst for pointing this one out.]  This is fixed in version 1.1.
  8. You cannot cut/copy/paste using the keyboard shortcuts in the "tools" on the Edit Bar.  (Ie the hex address, decimal address and find tools).  You can right click and select cut/copy/paste from the popup menu.  This is fixed in version 1.1..
  9. If you open a new window on an already open file (using the Window/New Window menu item), you cannot undo any changes in the new window.  You can undo the changes in the original window, but doing so confuses the new window display.   This is fixed in version 1.1.
  10. The cursor (or "caret") flashes during macro playback when screen updates have been turned off.  This is not a problem except that it may slow down the replaying of the macro slightly.  This is fixed in version 1.1 -- as a side-effect macro playback has been sped up slightly.
  11. After changing some options and other conditions the cursor may have moved off the visible display area.  This is not a major problem but may be a little confusing.   To "find" the cursor press one of the arrow keys which will cause the display to be scrolled so the cursor is visible.  This is fixed in version 1.1.
  12. After selecting the whole file (Crl+A) the address in the hex and decimal address tools on the Edit Bar and values in the Properties dialog are not updated to reflect the new cursor position, ie. 0 (for the start of file).  This discrepancy should be fairly obvious but to avoid it move the cursor to the start of file before selecting the whole file.   This is fixed in version 1.1.
  13. Paste As EBCDIC when there were ANSI characters on the clipboard (ie characters with values greater than 127) causes weird characters to be pasted. This is fixed in version 1.1 -- they are now just ignored.
  14. When the font size was increased or decreased using the toolbar buttons, font resources were consumed. Repeated use caused Windows to run out of fonts.  This is fixed in version 1.1.
  15. Several display bugs were found that (very rarely) appeared when file modifications were made (usually a large cut or paste) which changed the file length.  This occurred if the new file length caused the width of addresses on the left to change.  The symptoms were that part of the window may have been messed up, the cursor was left in the wrong place, and when the changes were undone the selection was incorrect. Only the display (not the file or any file changes) was affected, and this could easily be addressed by pressing Ctr+L to redraw the display.   These bugs are fixed in version 1.1.
    .

--------- End of Bug List ---------

Back to Top

    Bug Report Form

    Important Note: You can alternatively post bug reports to our forums for a faster response.

  1. Please enter a brief description of the problem.


  2. Please describe the problem as fully as possible below.
    List the steps required to reproduce the problem (if it's reproducible),
    otherwise describe the circumstances and the symptoms observed.


  3. Please enter the exact text of error messages (if any).


  4. What operating system are you using?
    Other:

  5. What version of HexEdit are you using?
    Other:

  6. Please include your name and email address(es),
    in case I need to contact you for more info.
    Name:    
    Email:    

Back to Top