We feel strongly that a customer's privacy should
be protected. Any information you supply to us is kept strictly confidential.
If at any time you believe we have not adhered to the principles stated below please send
email to firstname.lastname@example.org and we
will make every effort to investigate and fix the problem.
Email addresses of registered users are used for sending out registration
information. They are also added to our mailing list, unless otherwise requested,
which is solely used to notify of new releases. Email addresses of persons making
enquiries about HexEdit are used for replies when appropriate. They are also added
to our mailing list, unless otherwise requested, which is solely used to notify of new
Email addresses are not sold or in any way made available to any other party. All
email addresses are encrypted in incoming and outgoing
mailboxes and in our customer database (see below).
Email addresses are kept solely to notify of new releases of HexEdit.
Removal from the mailing list is simply a matter of asking.
Names, Addresses etc
Only names of registered users are kept and used for generation of activation
codes. Other personal information, if supplied, such as addresses or phone numbers,
is not stored in our database or used in any way.
Feedback from users is only published on our "Testimonials" page after
consent is given. No information is stored about users of the web site, except
that entered by registered users of the Forums. The site does
Note that we also never even see financial details such as credit card
numbers as all financial transactions are handled by PayPal or RegNow.
Email addresses and names of users are stored in
mail boxes and our customer database on our LAN server (not our web
server). All of these files are encrypted using EFS (NTFS). This
means that even if our server was physically stolen (unlikely) the thieves
would not have access to the encrypted data on the disk. The server is
protected by a router (hardware) firewall and the server's own local
(software) firewall and only accessible from privileged accounts that are
not normally logged in.